21 game Privacy Policy — How Your Information Is Protected
Last updated: January 2025 | Applicable to users in Bangladesh
What Information We Collect and Why
When registering on the 21 game platform, your name, mobile number, email address, and date of birth are collected. This information is necessary for managing your account and verifying your identity. Payment-related information is collected during deposits and withdrawals, and is stored under strict security protocols. We also automatically collect technical information about your device type, operating system, and app usage patterns, which is used to improve platform performance. Location data may be used in a limited capacity to further enhance the local experience for users in Bangladesh.
Personal Identity Information
- Name & Contact Information
- Date of Birth & Age Verification
- Mobile Number & Email
- National ID (where applicable)
Technical & Usage Information
- Device & Browser Information
- Login Time & Activity Logs
- Gaming History & Preferences
- Transaction Records
How Your Information Is Used & Protected
Collected information is used solely to manage your account, improve your gaming experience, and ensure secure transactions. 21 game never sells your personal information to third parties or shares it for unauthorized purposes. All data stored on our servers is protected by industry-standard SSL encryption technology. We conduct regular security reviews and take proactive steps to prevent any unauthorized access. Limited information may be shared when required to comply with applicable laws or respond to legal processes, but this is always kept to a minimum.
Encryption
All data is encrypted and stored using SSL/TLS technology, which completely blocks unauthorized access.
Sale of Data Prohibited
Your personal information is never sold to advertisers or third parties — that is our core commitment.
Right to Deletion
You may request to delete your account and data at any time, and we will fulfill the request within the designated timeframe.
Learn About Your Rights & Cookie Policy
As a user of 21 game, you have certain important rights that we fully respect. You may request to view your stored information at any time and contact us to correct any inaccurate data. Our platform uses cookies to enhance your browsing experience, including session cookies and functionality cookies. You can manage cookies through your browser settings, though disabling them may cause some features to not work properly. If any changes are made to this privacy policy, we will notify you via a notice on the platform and the update date will be indicated.
Your Data Rights
- Right to View & Obtain a Copy of Your Data
- Right to Correct Inaccurate Information
- Right to Delete Account & Data
- Option to Opt Out of Marketing Communications
- Right to Object to Data Processing
Cookie Policy
- Session cookies — maintain login state
- Preference cookies — remembers language & settings
- Analytics cookies — help improve the platform
- Security cookies — prevent fraud
- Controllable from Browser Settings
Contact & Complaints
Contact us for any questions, requests, or complaints regarding your privacy. Our data protection team typically responds to your request within 3 business days. We place the privacy of all users in Bangladesh as our highest priority and are always ready to resolve any concerns.
Email: [email protected]